Any members and pensioners with queries about their BT pension benefits should contact the administrators, Pensions Services at Accenture HR Services:
Accenture HR Services
Calling from within the UK:
If you are a BT employee, please telephone 0800 731 4747
If you are no longer employed by BT, please telephone 0800 731 1919
Calling from outside the UK:
Please telephone +44 (0)203 0233420.
Alternatively you can e-mail email@example.com.
If you are a BT employee you should access the Pensions Portal to see if you the information you require is there.
¹ If you are an employee you can obtain the above marked with the ¹ symbol from the Pensions Portal.