Any members and pensioners with queries about their BT pension benefits should contact the administrators, Pension Services at Accenture HR Services:
Accenture HR Services
Calling from within the UK:
If you are a BT employee, please telephone 0800 731 4747
If you are no longer employed by BT, please telephone 0800 731 1919
Calling from outside the UK:
Please telephone +44 (0)203 023 3420.
Alternatively you can e-mail firstname.lastname@example.org.